577 bat Privacy Policy
This document provides a full explanation of how your personal information is collected, stored, and used on the 577 bat platform.
577 bat ("we", "our", or "platform") takes your privacy seriously. This privacy policy clearly explains what information we collect about you and how we handle it when you use our website, create an account, or use our services. This policy forms part of 577 bat's Terms and Conditions.
By continuing to use our platform, you will be considered to have accepted the terms set out in this privacy policy. Please read the full document carefully.
01 What Information Is Collected
When you register with or use 577 bat, we may collect various types of information. This information falls into two main categories:
1.1 Information You Provide Directly
Information you give us yourself includes:
- Full name and date of birth (for age verification; the service is available to users aged 21 and above only)
- Mobile number and email address
- National ID or passport number (for identity verification)
- Account details related to payment methods such as bKash, Nagad, Rocket, or Upay
- Bank account details (for bank transfers)
- Information provided when contacting us via live chat or email
1.2 Automatically Collected Information
Some information is collected automatically while you use our platform:
- Device information: model, operating system, browser type and version
- IP address and approximate location
- Session data: login and logout times, page visit history
- Information obtained from cookies and similar tracking technologies
- Game history, bet records, and transaction details
02 Purpose of Data Use
577 bat uses collected information only for specific and legitimate purposes. The main purposes are as follows:
- Creating, verifying, and maintaining accounts
- Processing deposit and withdrawal transactions
- Communicating about bonuses, promotions, and VIP benefits
- Ensuring platform security and preventing fraud
- Providing customer support — via live chat and email
- Complying with legal obligations and internal policies
- Analysing and improving the platform experience
03 Information Sharing and Disclosure
577 bat may share your information with the following parties in limited and specific circumstances:
3.1 Service Providers
Trusted third-party organisations engaged for payment processing, identity verification, and technical support will only receive the information needed to carry out their designated tasks. These organisations are bound by strict confidentiality agreements.
3.2 Disclosure for Legal Reasons
577 bat may disclose information if required to do so by a court order, a lawful request from law enforcement, or a legal obligation. Such disclosure is limited to the minimum information necessary.
3.3 Business Changes
In the event of a change in company ownership, merger, or acquisition, user information may be transferred to the new party. We will notify users in advance in such circumstances.
04 Cookies and Tracking Technology
Cookies are used to keep our platform running correctly and to improve the user experience. Cookies are small data files stored in your browser.
4.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your language and preferences.
- Analytics Cookies: Collect information to monitor and improve platform usage.
You can block cookies by changing your browser settings, though this may limit some platform functionality.
05 Data Security Measures
577 bat applies industry-standard technical and organisational measures to protect your information. The key elements of our security framework are:
- Data transmission is secured through SSL (Secure Sockets Layer) encryption
- Stored data is protected with strong encryption technology
- A multi-layer verification method is used to prevent unauthorised access to accounts
- Security measures are regularly tested and updated
- Staff are trained to follow data protection policies
However, complete security on the internet cannot be guaranteed. You are therefore advised to stay cautious — never share your password with anyone.
06 Data Retention Period
Your information will be retained for as long as your account remains active. Even after an account is closed, information may be kept for a set period for the following reasons:
- To meet legal obligations and maintain financial records
- To serve as evidence in dispute resolution or legal claims
- For fraud prevention and security purposes
Once the required period has ended, your information will be securely deleted or anonymised.
07 Your Rights
As a 577 bat user, you have the following rights over your own information:
7.1 Right to Access
You may request to know what information we hold about you. We will provide a copy of that information within a reasonable time.
7.2 Right to Correction
If any information we hold about you is incorrect or incomplete, you may contact us to have it corrected.
7.3 Right to Deletion
You may request that your information be deleted. However, if certain information is required to be retained due to legal obligations, complete deletion may not be possible.
7.4 Right to Object to Processing
You may object to marketing communications or certain types of data processing. We will consider such requests with due care.
08 Protection of Minors
577 bat provides services only to individuals aged 21 or above. We do not knowingly collect information from minors. Age is verified at registration, and identity verification may continue after account creation. If we become aware that a minor's information is in our system, that account and its information will be deleted immediately. Please read our dedicated page to learn more about our Responsible Gaming policy.
09 Third-Party Links
Our platform may occasionally reference third-party services. These third parties have their own privacy policies, and 577 bat is not responsible for how they collect and use information. You are advised to read the relevant party's policy before using their services.
10 Changes to the Policy
We may update this privacy policy as needed. If any significant changes are made, we will post a notice on the platform and update the "Last Updated" date at the top of the document. Continued use of the platform after any change will be considered acceptance of the revised policy. You are advised to visit this page regularly.
11 Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our support team is available seven days a week, twenty-four hours a day:
- Live Chat: directly via live chat on the 577 bat website
- Email: [email protected]
We aim to respond to all requests promptly. You may also visit our Frequently Asked Questions (FAQ) page for common queries.
12 Applicable Law
This privacy policy is governed by the applicable data protection and privacy laws of Bangladesh. Any dispute regarding this policy will be settled in the courts of Bangladesh.
For complete information about your relationship with 577 bat, your responsibilities and rights, and the scope of our services, please visit our About Us page.